Description
Amantii TRD-BESPOKE – Electric Fireplace
Traditional Bespoke –Indoor / Outdoor Electric Insert featuring Thermostatic Remote, WiFi capable and a Selection of Media Options, Built-in with log and glass and black steel surround. It is a new interpretation of the classic fireplace with an emphasis on superb design, features, and quality. Choose your flame colors and effects using the latest technology, and rely on the included log set to create a realistic look. Inside the fireplace, a powerful heater warms up your space of up to 400 square feet. Concealed heater vents in the upper top of the unit allow for a truly clean appearance. Enjoy the brilliant flame of this fireplace even while the heat is off for ambiance during every season.
This timeless fireplace will allow you to breathe new life into any space while adding warmth and ambiance.
These inserts are available with 3-sided and 4-sided trims are made of 22 gauge metal, and available for the 33, 38 models.
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4 Sided Trim |
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Vibrant, multi-colored state-of-the-art flame presentation – change from Yellow to Orange to Red with just a click of the remote. Can all be done separately and mixed to make lots of combinations.
Documentation & Sizes
Variation of Sizes:
TRD Bespoke 33″ Electric Fireplace
TRD Bespoke 38″ Electric Fireplace
TRD Bespoke 44″ Electric Fireplace
TRD Bespoke 48″ Electric Fireplace
Return Policy:
t’s important to us that you are happy with your purchase. If for some reason, you are not satisfied with the product received, we’re here to assist. Before requesting a return, take a moment to review our return policy guidelines below.
To start a return, please email our Customer Success Team at sales@chillhubappliances.com
- Approval for Returns:
- Products can only be returned upon receiving written approval from our company.
- Returns should be limited to exceptional circumstances.
- Non-Returnable Items:
- Products eligible for parts under warranty.
- Products with opened original manufacturers' packaging.
- Products damaged in transit (refer to ordering policy for freight claims).
- Products out of their original manufacturers' packaging.
- Incorrectly Ordered Items:
- Incorrectly ordered products can be returned within 7 days of delivery.
- Items must be in original packaging, unused, and in a technically faultless condition.
- Original packaging must be unopened, without any alterations or damage.
- Freight must be prepaid by the shipper for goods delivered to our premises.
- Return Process:
- Products must be returned via a freight carrier on an appropriately sized pallet.
- Securely wrap the unit in plastic to minimize exposure during transit.
- Units shipped via courier (e.g., UPS, FEDEX) will not be accepted and will be returned at the customer's expense.
- Returns must include a copy of the original invoice and the provided RMA label.
- Damaged Packaging:
- If packaging shows signs of damage, the customer will bear the return expenses, or the product may be scrapped if desired.
- Notification of a return due to packaging damage must be made within 5 days.
- Restocking Fee:
- All returns are subject to a 20% restocking fee.
Please ensure compliance with these guidelines for a smooth and efficient return process. If you have any questions or concerns, feel free to contact our customer service team.
Shipping Policy:
Thank you for choosing Chillhub Appliances for your shopping needs. Please review our shipping policy to ensure a smooth and informed shopping experience.
1. Processing Time:
- All orders are processed within 1-2 business days, Monday through Friday, excluding holidays.
2. Shipping Timeframes:
- In-Stock Products: Please allow 2-3 weeks for delivery from the date of order confirmation.
- Out-of-Stock Products: If a product is out of stock, please anticipate a shipping timeframe of 8-9 weeks. We will notify you promptly if any items in your order are out of stock and provide estimated delivery dates.
3. Free Shipping for US Orders:
- Enjoy free shipping on all orders within the United States. No minimum purchase is required.
4. Order Tracking:
- Once your order is dispatched, you will receive a confirmation email containing a tracking number that can be used to monitor the progress of your shipment.
5. Multiple Shipments:
- In order to fulfill your order efficiently, items may be shipped separately. You will be notified if your order will be shipped in multiple packages.
6. Shipping Rates for International Orders:
- For international shipping rates, please proceed to checkout.
7. Delayed Shipments:
- While we strive to meet the specified shipping timeframes, unforeseen circumstances or events beyond our control may cause delays. We appreciate your understanding in such situations.
8. Address Accuracy:
- Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or misdelivery due to incorrect information.
9. Shipping Notifications:
- We will keep you informed about the status of your order via email. Please make sure to provide a valid email address at checkout.
If you have any further questions or concerns about our shipping policy, feel free to contact our customer support team at sales@chillhubappliances.com or (307)-522-1741.
Thank you for choosing Chillhub Appliances. We appreciate your business!
Sincerely,
Chillhub Appliances 307-522-1741
